By restoring your iPhone, you can fix various issues. However, many iPhone users are unable to restore their iPhone due to this error.“iTunes could not connect to this iPhone, the value is missing.” and the most frustrating thing is, this error pops up to your screen when the user working on DFU restore.
Don’t be frustrated. Probably your iPhone is disabled. But no need to worry, In the below article we’re trying to fix this error on your Window and Mac.
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|Fixed|‘iTunes Could Not Connect to This iPhone’ The value is Missing
After analyzing some topics. We found a solution to this problem. So if you’re dealing with this error, then sit back and read our awesome guide. Are you ready! Let’s discuss some best solutions.
Method 1:Update iTunes on your Computer
Various other factors may cause this error while you are trying to restore iTunes.But Sometimes, you can be encountering this error because your iTunes version may be outdated. I think this is the main reason why you are struggling with this error. So check your iTunes for updates. Follow easy steps to update your iTunes.
1)Run iTunes on your PC, then click on the help tab.
2)Click on the check for updates in the drop-down menu.
3)Now, wait a little bit and download the latest version of iTunes and install it.
Now go back and check your Pc for error if the error has removed then congrats. If the error persists, later try out the Next method.
Method 2: Uninstall then reinstall iTunes
Sometimes,iTunes corrupt files cause the error “iTunes could not connect to this iPhone, the value is missing. Don’t worry. You can fix the error by uninstalling and reinstalling iTunes from your Mac or computer. Plus, you need to uninstall all related components if the error doesn’t set and then install it again. Now read below how to do that.
Step 1: Uninstall iTunes
If you’re a Windows user, Follow How to uninstall iTunes in Windows for the steps.
If you’re a user of OS X, Follow How to uninstall iTunes in OS X for the steps.
- How to uninstall iTunes in Windows
If you’re facing this error in your window 10,8.1,8 or 7. You need to uninstall iTunes on your window. If you’re wondering about how to do that, then follow easy steps.
Given screenshots were taken from window 10. You can also apply these steps on window 7.
1)Press window logo key+R at the same time. Then the run box appears.
2)Write “control panel” and press the Enter key on your keyboard.
3)Turn small icons to large icon and click Programs and Features.

4) Right-click on iTunes and Click Uninstall.

5) Click Yes to uninstall iTunes.

- How to uninstall iTunes in OS X
Uninstalling iTunes in OS X is quite hard. Because iTunes is installed in OS X by default. So when you’re trying to uninstall iTunes.The following error pops up to your screen“iTunes can’t be modified or deleted because it’s required by OS X.” But you still want to uninstall this then follow the root.
1) Open Finder in the dock and click Applications.

2) Right-click on the iTunes option and choose to Get Info on the context menu.

3) Open Sharing & Permissions, then click on the Lock icon.

4) Type your Admin Password then press OK.

5) Now Click on the Read & Write privileges and choose Everyone.

6) Drop the iTunes icon in Applications to Trash, Congrats! Your iTunes have uninstalled successfully.
Step 2: Reinstall iTunes
The uninstalling procedure has done. You just need to visit Apple’s website and need to download the latest version of iTunes.Now open the downloaded-file and pursue on-screen instructions. After the installation is done, click Finish, and you have a new iTunes app on your Pc.
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Method 3: Restore your iPhone in Recovery Mode
Restoring your iPhone in recovery mode is the solution to many technical problems. If you’re facing the error, “iTunes could not connect to this iPhone. The value is missing.” then follow simple steps to fix this error using the recovery mode option.
- Follow the following steps if you are the user of the iPhone 8, iPhone 8 Plus, or iPhone X.
- Press and immediately release the Vol Up button,
- Press and immediately release the Vol Down button, next
- Press and hold the Side button. Release the button when you see the recovery mode option. (check the below screenshots)
- Follow the following steps If you are the user of the iPhone 7 or iPhone plus.
Press and hold the slide and vol down button for ten-seconds and release buttons when the recovery mode screen appears.
- Follow the following root if you are the user of the iPhone 6 and earlier iPad.
Press and hold the Home and slide button for ten seconds. Release the buttons when you view the recovery-mode screen.
Restore and update option pop up t your screen. Click on Restore then iPhone download software for your iPhone.But keep in mind slow internet interrupts your downloading. Because if your downloading takes more then 15 minutes,iPhone automatically exit recovery mode. In this case, read the Bonus tip to handle this issue.
After restoring completes. Go back and check the error. If the error has removed, then great! But if the error persists, later try the next method.
Bonus Tip: If you tried to Restore iTunes, but it didn’t work for you. Click Cancel and then click again to restore. This technique works for you, like magic.
Note: Before clicking on Restore, try to backup all your data to iTunes or ICloud.Without backup, you may cause the loss of all data and settings. You can also use AnyTrans to transfer all your data to your Mac or PC within a few clicks. Without wasting a second. Open AnyTrans and protect all your data.
Final words:
After reading the above article, we hope you’re able to handle“iTunes could not connect to this iPhone. The value is missing.” error. If none of the above methods work for you. Send your Mac or iPhone to the Apple shop for repair.
Thanks!