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[Fixed] “Error loading media: file could not be played” on chrome

Written by Hassan

“Error loading media: File could not be played” error pops up to your screen when you are trying to access the media files like gallery, music, or videos. Honestly, this error is a frustrating thing to experience. This issue occurs when you are trying to watch a video on a self-hosted video content website.

[Fixed] “Error loading media: file could not be played” on chrome

The user will encounter the error commonly when he wants to play video, but “Error loading media: File could not be played” the following error message flashing on his screen.

Sometimes you are facing this error when you are trying to watch videos on any web that allows video content.

This error mainly occurs when the user opens a file that is not supported by a selective format. Plus, you are getting the error when the JW player is tasked with loading a.wmv or a.mov video that doesn’t use the H264 video codec.

Quickly Fix Error loading media File could not be played on chrome

If you are currently striving with this error, I think you are blaming your chrome browser for it. Don’t worry. You can troubleshoot the browser issues with the first four methods. If the first four methods don’t fix your problem, the error may be caused by video or player issues, then jump to the last two methods. Keep in mind all these methods apply by window 10, 7 & 8.1.

  1. Update your Chrome to the latest version.
  2. Clear cache, cookies, and browser history.
  3. Disable the extensions.
  4. Reset your browser settings to default.
  5. Try another media player.
  6. Repair the video.

Solution 1:Update your Chrome to the latest version.

By updating your chrome to the latest version, you can fix the given issue. After this, you will not face a problem like “Error Loading Media: File Could Not Be Played”on chrome.

The updating procedure of chrome is very straight forward. Just type gg.easeware.net on your browser and follow the on-screen instructions when you download chrome on your PC. Click to open the downloaded file and follow the instructions step by step. Let’s see how you update chrome on your PC.

 Update Chrome in Pc.

  • Open your chrome and click on the three-dot icon on the top right corner.
  • Click on the Update Google Chrome option.
  •  After updating, click on Relaunch option. Chrome will automatically start with the updated version.

Note: If you’re on the latest version, then you are unable to see the entry.

After launching the latest version, go and watch the video if the error is removed then congrats. But if the error persists, then jump to other methods.

 Update Chrome on Android.

  • Pick up your Android and open Play store. Click on the Action menu  (top-left corner).
  • Click on My apps & games category. Here you see the available update list under Updates.

[Fixed] “Error loading media: file could not be played” on chrome

  • Now update chrome from the update list.

Solution 2: Clear cache, cookies and browser history

We all have known that websites are updated to increase their reliability and user experience. If the website which you visit before is updated and you don’t clear your cookies, Browsing history and caches. Here are quite chances that you used an old site. In this case, you may face Error Loading Media: File Could Not Be Played on Chrome. If you want to fix this error, then you will need to clear cache, cookies, and browsing the history of your computer or Android. Let’s try easy steps to how we fix the given issue.

Clear cache, cookies and browser history in Computer

  • Click to open your Chrome browser.
  • Click on Customize and control Google Chrome or click on three dots icon at the upper right corner of the toolbar.[Fixed] “Error loading media: file could not be played” on chrome
  • Click on  More Tools option and then hover the cursor to Clear Browsing Data.

[Solved] “Error loading media: file could not be played” on chrome

  • Set the Time range to All time.

[Fixed] “Error loading media: file could not be played” on chrome

  • Select all option and then click on clear data( select option carefully because when you click on clear data, then you will lose your passwords, etc.)
  • Click Clear data.

[Fixed] “Error loading media: file could not be played” on chrome

  • Restart Chrome and watch the video to find out the error is removed or not.
  • We hope this method will help you. If not, then jump to the Next method.

Extra TipIf you are facing the following error on your laptop/notebook or the computer, then use Reimage plus. This software is famous for fixing the different error and repair corrupt files on the computer. Furthermore, it protected user data from getting lost. Reimage Plus is additionally used for optimized and boosts the network, and Reimage Plus also diagnoses your damaged PC. You can download Reimage Plus by Clicking Here.

Clear cache, cookies, and browser history on Android.

  • Open Chrome on your Android and click  on the Action menu( located in the top right)
  • Follow the root Settings>>Privacy.
  • Scroll down and click  Clear Browsing Data.
  • Now Select the Basic tab and arrange the Time Range to All-time. Choose Cookies and site data and Cached images and files. Then click on Clear Data.

[Fixed] “Error loading media: file could not be played” on chrome

 

Solution 3:Disable the extensions(For PC Users)

As we have known that Extensions are beneficial, but sometimes they generate problems like Error Loading Media: File Could Not Be Played. If the user has launched two Extension on his pc, then disable extension one by one to locate which Extension is causing the problem.

After disabling the first Extension. Watch video on your chrome. If your video is playing smoothly, then the first Extension is creating the problem. If the error persists, then disable the second Extension.

But the question is how to disable the Extension? Don’t worry, Follow the easy step and disable Extensions on your pc.

  • Click to open your Chrome browser.
  • Click on Customize and control Google Chrome or click on three dots icon at the upper right corner of the toolbar.

  • Click on  More Tools option and then hover the cursor to Extensions.

  • Click on Extensions and turn the toggle off. Check the example.

  •  Now watch any video to check the error is removed or not.
  •  Note: Repeat these steps for all Extensions to check where are actually the problem is.

Solution 4: Reset your browser settings to Default (For PC Users)

You have tried three methods, but you have unable to fix the error. Don’t lose hope! Try this solution. You are able to fix this issue by resetting the chrome setting to default. Most of the settings are changed to default. (including cookies, Extension, and themes).Your saved passwords, bookmarks, and custom fonts will be persisted.

Let’s highlight the quick steps to Reset your browser settings to Default.

  • Click to open your Chrome browser.
  • Click on Customize and control Google Chrome or click on three dots icon at the upper right corner of the toolbar.

  • Move cursor over settings.

  • Now click on Advanced option. Or Show Advanced Settings.

  • After scrolling down, here you see the Reset and clean up section — Click Restore settings to their original defaults.

  • Follow the on-screen guidance and complete the resetting procedure.

When you reset Chrome to the default setting, the problem should be eliminated, but if you still facing the error, then keep reading.

Solution 5: Try another video player

Sometimes you are getting the error when the media format not supported by the player. Like JW player. The error may occur when the JW player is tasked with loading.wmv or .mov video that doesn’t use the H264 video codec.

In this situation, the users are not allowed to play the video with that player. Don’t worry, download another player and watch your favorite videos.

Also check: Viu App Download For Android, iOS and Windows PC

Solution 6: Repair the video

When you download videos from the internet, but the downloaded video is unable to watch. Because the video is damage during processing. Don’t be frustrated; in the below Method, you can repair video using third-party software. Yes, we are talking about  Stellar Phoenix Video Repair.

[Fixed] “Error loading media: file could not be played” on chrome

This tool is famous all over the world for its user-friendly interface. Using this tool, you can repair your damaged video quickly.

Final words:

After trying the below methods, we hope that you can fix the ” Error Loading Media: File Could Not Be Played” on chrome. If you are facing any trouble in the given article, then leave a message in the comment section.

Thanks!

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